Privacy Policy
Last updated: 27 October 2026
1. Introduction
Rising Ireland Digital Limited, trading as Rising Ireland Digital (“we”, “us” or “our”), respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what personal data we may collect, why we use it, how it may be shared, how long it is retained and the rights available to you.
It applies to visitors to our website, people who contact us, prospective and existing clients, and individuals whose information we handle while delivering our services.
2. Who We Are
The data controller for personal data processed for our own business purposes is:
Rising Ireland Digital Limited
Company registration number (CRO): 824743
Country of registration: Ireland
Business address: 51 Bracken Road, Sandyford, Dublin D18 CV48, Ireland
Email: info@risingireland.com
Telephone: 0861 721 621
Website: https://risingireland.com
For privacy questions, requests concerning your personal data or complaints about our handling of your information, you can contact us using the details above.
3. Personal Data We May Collect
The information we collect depends on how you interact with us and which services you use.
A. Contact and enquiry information
When you contact us through a website form, email, telephone or another communication channel, we may collect your name, email address, telephone number, business name, job title, enquiry details and information you choose to provide.
B. Client and project information
When discussing or delivering a project, we may process contact details, project requirements, correspondence, documents, supplied content, feedback, approvals, project records and relevant billing information.
Access credentials or other sensitive technical information should be shared only through an appropriate secure method when genuinely required.
C. Transaction and accounting information
If you engage our services, we may process billing details, invoices, payment records, transaction references and related financial or contractual information.
D. Website and technical information
When you visit our website, certain technical information may be collected by our website host or security systems, such as IP address, browser type, device information, pages requested, timestamps, error logs and security events.
Analytics, advertising identifiers or similar information may be collected only where the relevant technologies are deployed and the required consent has been obtained.
E. Marketing preferences
Where applicable, we may record whether you have chosen to receive marketing communications and your preferences about receiving them.
We do not intentionally seek to collect more personal information than is reasonably necessary for the relevant purpose.
4. How We Use Personal Data
We may use personal data for the following purposes:
(i) Responding to enquiries and discussing potential projects.
(ii) Preparing quotations, proposals and service agreements.
(iii) Delivering, managing and supporting agreed services.
(iv) Communicating about project requirements, feedback and approvals.
(v) Processing payments, invoices and accounting records.
(vi) Maintaining website operation, security and reliability.
(vii) Preventing misuse, investigating incidents and protecting legal rights.
(viii) Meeting applicable legal, regulatory and tax obligations.
(ix) Sending permitted business updates or marketing communications.
(x) Understanding website performance where appropriate analytics are enabled.
We do not sell personal data.
5. Our Lawful Bases for Processing
Under applicable data protection law, personal data must be processed on an appropriate lawful basis. Depending on the purpose, we may rely on:
Contract or steps before a contract: To prepare a quotation, respond to a request for services, enter into an agreement or deliver contracted work.
Legitimate interests: To respond to business enquiries, manage professional relationships, maintain website security, improve our services and protect our legitimate business interests, provided these interests do not override your rights.
Legal obligations: To meet applicable accounting, tax, record-keeping or other legal requirements.
Consent: Where you have freely agreed to a specific use of personal data, such as optional cookies, certain marketing communications or another activity requiring consent.
Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
6. Who May Receive Your Information?
We do not sell personal data. However, limited information may be shared where necessary to operate our business or provide agreed services.
Recipients may include:
(i) Website hosting and technical support providers.
(ii) Business email, cloud storage and communications providers.
(iii) Project management and customer relationship management systems.
(iv) Accounting, invoicing and payment service providers.
(v) Website analytics, security and consent-management providers, where used.
(vi) Approved contractors or specialist service providers working on a project.
(vii) Professional advisers, regulators, courts or public authorities where required or legally permitted.
We aim to limit shared information to what is necessary for the relevant purpose.
Third-party providers may process information under their own privacy terms or under a service agreement with us, depending on their role. Where a provider processes personal data on our behalf, appropriate contractual and data protection arrangements should be in place.
7. International Data Transfers
Some technology providers may store or process data outside Ireland or the European Economic Area (EEA).
Where personal data is transferred outside the EEA, we will take the steps required by applicable data protection law, such as relying on an applicable adequacy decision or appropriate safeguards where required.
Further information about relevant international transfers and safeguards can be requested using our contact details.
8. How Long We Keep Personal Data
We retain personal data only for as long as necessary for the purpose for which it was collected, taking account of legal obligations, business requirements and the need to resolve disputes or establish legal claims.
Our general retention approach is as follows:
(i) Enquiries that do not proceed: Generally up to 12 months after the last meaningful contact, unless a longer period is reasonably required.
(ii) Client and project records: During the engagement and for as long afterwards as reasonably necessary for support, contractual administration, dispute resolution or legal obligations.
(iii) Financial and tax records: For the period required under applicable law. Certain Irish tax records must be retained for six years.
(iv) Security and website logs: For a period appropriate to security, troubleshooting and operational needs.
(v) Marketing preferences: Until you withdraw consent or object, where applicable, while retaining minimal information where necessary to respect an opt-out.
Retention periods may differ where a legal claim, investigation, regulatory obligation or other lawful reason requires information to be kept for longer.
When information is no longer required, it will be securely deleted, anonymised or otherwise disposed of as appropriate.
9. Cookies and Similar Technologies
Our website may use cookies or similar technologies to support essential website functions and, where enabled, to understand website usage or support marketing activities.
Strictly necessary technologies may be used where permitted by law. Optional analytics, advertising or tracking technologies will be used only after the required consent has been obtained.
Where a cookie consent tool is provided, you should be able to make an informed choice, refuse optional cookies and change or withdraw your preferences.
The actual cookie categories and providers used on this website should be reflected in the cookie banner and settings. For information about Irish cookie requirements, see the guidance published by the Data Protection Commission at https://www.dataprotection.ie.
10. Marketing Communications
We may share information about relevant services, updates or business developments where permitted by applicable law.
Where consent is required, we will obtain it before sending the relevant marketing communications. You can opt out at any time by using an unsubscribe facility where available or contacting info@risingireland.com.
If you opt out, we may retain a minimal record of your preference so that we can respect it.
11. How We Protect Personal Data
We take reasonable technical and organisational measures intended to protect personal data against unauthorised access, accidental loss, alteration or disclosure.
Measures are selected according to the nature of the information, the risks involved and the systems being used. However, no website, network or method of electronic transmission can be guaranteed to be completely secure.
If you believe that information you have shared with us has been compromised, please contact us promptly so the matter can be assessed.
12. Data Processed on Behalf of Clients
Some projects may involve handling personal data on behalf of a client, for example during website development, CRM implementation or system integration.
In these situations, the client may be the data controller and Rising Ireland Digital Limited may act as a data processor, depending on the circumstances.
Where required, the parties should enter into a separate data processing agreement setting out the relevant instructions, security measures, responsibilities and other required terms.
Clients are responsible for ensuring that they have the necessary lawful authority to provide personal data and instructions for processing.
13. Your Data Protection Rights
Subject to the conditions and exceptions in applicable law, you may have the right to:
(i) Access: Request a copy of your personal data.
(ii) Rectification: Ask us to correct inaccurate or incomplete information.
(iii) Erasure: Request deletion of personal data where the legal requirements are met.
(iv) Restriction: Ask us to restrict certain processing.
(v) Object: Object to processing based on legitimate interests, including direct marketing.
(vi) Portability: Request certain data in a portable format where this right applies.
(vii) Withdraw consent: Withdraw consent where processing is based on consent.
To exercise a right, contact info@risingireland.com. We may need to verify your identity before responding.
We will handle valid requests within the time limits required by law. Some rights are subject to exceptions, including where we must retain information to meet a legal obligation or establish, exercise or defend legal claims.
14. Complaints
If you have concerns about how your personal data is handled, we encourage you to contact us first so that we can review the matter.
You also have the right to lodge a complaint with the Irish Data Protection Commission, the supervisory authority for data protection in Ireland.
Website: https://www.dataprotection.ie
15. Links to Other Websites
Our website may contain links to third-party websites or online services. Those services operate under their own terms and privacy policies.
We are not responsible for the privacy practices of external websites. You should review their policies before submitting personal information to them.
16. Changes to This Privacy Policy
We may update this Privacy Policy when our services, technology, data processing practices or legal obligations change.
The latest version will be published on our website with its updated date. Where required by law, we will provide additional information or seek consent for changes to processing activities.
17. Contact Us
For any questions or requests relating to this Privacy Policy or your personal data, please contact:
Rising Ireland Digital Limited
Company registration number: 824743
Registered in Ireland
Email: info@risingireland.com
Telephone: 0861 721 621
Website: https://risingireland.com
Business address: 51 Bracken Road, Sandyford, Dublin D18 CV48, Ireland
